Welcome to WinklSol. WinklSol is a brand and trade name of Periwinkle Sunshine LLC (“WinklSol,” “we,” “us,” or “our”).
We operate this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services. By accessing, browsing, or using the Services, or by placing an order, you agree to these Terms and the policies incorporated into them, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.
If you do not agree to these Terms or the applicable policies, please do not use the Services.
Section 1 — Eligibility and Use of the Services
You must be at least the age of majority in your state or province of residence to make purchases through the Services.
If you are under the age of majority, you may use the Services only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.
You agree to provide accurate, current, and complete information when placing an order or otherwise providing information through the Services.
You are responsible for maintaining the accuracy of the information you provide, including your billing and shipping information.
Section 2 — Our Products
We make reasonable efforts to display and describe our products accurately. However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors.
Because our products are made to order and may be produced by third-party production partners, there may be minor variations in print placement, alignment, color, or appearance between product images and the finished product.
Product descriptions, pricing, availability, and other information may change from time to time.
We reserve the right to discontinue products or limit quantities or availability when reasonably necessary.
Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded under applicable law.
Section 3 — Orders and Order Acceptance
When you place an order through the Services, you are submitting a request to purchase the products in your order.
Your order is subject to acceptance by WinklSol. We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:
Pricing or typographical errors
Product listing inaccuracies
Product availability or fulfillment issues
Shipping restrictions
Suspected fraud or unauthorized transactions
Orders identified as unusually high risk
Compliance or legal concerns
If we cancel an order after payment has been processed, we will issue a refund to the original payment method.
If a product is mistakenly listed at an incorrect price, we may cancel the affected order and refund any payment made for that order.
We will make reasonable efforts to notify you if we cancel or materially modify an order.
Because our products are made to order, cancellation or modification requests may not be possible once production has begun. Please contact us as soon as possible if you need to make a change.
Your purchases are subject to our Refund & Return Policy.
Unless otherwise agreed by WinklSol, products are intended for personal or household use and not for unauthorized commercial resale.
Section 4 — Prices, Taxes, and Promotions
Product prices, discounts, and promotions may change from time to time.
The price charged for an order will generally be the price displayed at the time the order is placed and confirmed.
Applicable taxes will be calculated at checkout based on the information available and applicable tax requirements.
Shipping charges, if applicable, will be displayed at checkout.
Promotions may have additional terms or eligibility requirements. If a specific promotional offer contains terms that conflict with these Terms, the promotional terms will apply to that offer.
We reserve the right to correct pricing, promotional, or other errors and to cancel affected orders when appropriate.
Section 5 — Shipping and Delivery
Our current shipping destinations, rates, estimated production and delivery timelines, and other shipping information are described in our Shipping Policy.
All products are made to order and may be fulfilled by third-party production and fulfillment partners.
Because different products may be produced and shipped by different partners, items from the same order may arrive separately.
Delivery dates are estimates and are not guaranteed.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, holidays, production delays, or other unforeseen circumstances.
If an order is delayed, lost, or otherwise affected during delivery, please contact us so we can review the situation and determine what assistance may be available under our Shipping Policy.
Section 6 — Returns and Refunds
Our Refund & Return Policy explains when returns, exchanges, refunds, replacements, and cancellations may be available.
By placing an order, you agree to the Refund & Return Policy as applicable to that order.
Nothing in these Terms limits any consumer rights or remedies that cannot lawfully be excluded under applicable law.
Section 7 — Intellectual Property
The Services and their content, including text, graphics, logos, designs, photographs, illustrations, product images, videos, audio, trademarks, and the selection and arrangement of these materials, are owned by WinklSol, Periwinkle Sunshine LLC, or their respective licensors and are protected by applicable intellectual property laws.
You may access and use the Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, sell, or otherwise exploit our content or intellectual property without our prior written permission, except where permitted by law.
WinklSol names, logos, designs, product names, slogans, and other brand elements are the property of WinklSol or their respective owners.
Shopify's name, trademarks, and other intellectual property belong to Shopify.
All other trademarks and intellectual property appearing on the Services belong to their respective owners.
Section 8 — Third-Party Services and Tools
The Services may use or provide access to third-party services, applications, tools, payment providers, analytics services, advertising platforms, fulfillment providers, or other third-party functionality.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for the independent acts, policies, availability, or performance of third-party services, except to the extent required by applicable law.
Your use of third-party services may be subject to additional terms imposed by those providers.
Section 9 — Third-Party Links
The Services may contain links to websites or services operated by third parties.
These links are provided for convenience and do not necessarily imply endorsement by WinklSol.
We are not responsible for the content, privacy practices, availability, or policies of third-party websites or services.
If you choose to access a third-party website, you do so at your own discretion and should review that website's applicable terms and privacy policy.
Section 10 — Relationship With Shopify
WinklSol uses Shopify to operate and provide the ecommerce platform for our store.
Shopify provides the technology that supports our online store, but Shopify is not the seller or merchant of record for purchases made through WinklSol.
Your purchase is a transaction between you and Periwinkle Sunshine LLC, doing business as WinklSol.
Shopify is not responsible for the products we sell, our fulfillment practices, our customer service, our refunds or returns, or other aspects of transactions between WinklSol and its customers.
Section 11 — Privacy
Our collection and use of personal information is described in our Privacy Policy.
By using the Services, you acknowledge that your personal information may be collected, used, and disclosed as described in our Privacy Policy.
Our Privacy Policy is incorporated into these Terms by reference.
Section 12 — Reviews and Feedback
If you submit a review, comment, suggestion, idea, photograph, or other content to WinklSol (“Feedback”), you grant WinklSol a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute that Feedback in connection with our business and Services.
You represent that you have the rights necessary to submit the Feedback and that your submission does not violate the rights of another person or entity.
You should not submit confidential or proprietary information through reviews, comments, or other public areas of the Services.
We may remove or decline to publish Feedback that we reasonably believe is unlawful, misleading, abusive, defamatory, infringing, obscene, fraudulent, or otherwise inappropriate.
We do not guarantee that Feedback will be published or retained.
Section 13 — Prohibited Uses
You may use the Services only for lawful purposes.
You agree not to use the Services to:
Violate applicable laws or regulations
Infringe intellectual property or other rights
Harass, abuse, threaten, or harm another person
Submit false, fraudulent, or misleading information
Impersonate another person or entity
Introduce viruses, malware, or other harmful code
Interfere with or disrupt the Services
Attempt to gain unauthorized access to the Services or related systems
Collect or misuse another person's personal information
Spam, phish, or engage in other fraudulent activity
Scrape, crawl, or otherwise access the Services through unauthorized automated means
Circumvent security features
Reproduce, copy, resell, or commercially exploit the Services or their content without permission
We reserve the right to suspend or terminate access to the Services when reasonably necessary to protect our business, customers, Services, or legal rights.
Section 14 — Errors and Inaccuracies
From time to time, information on the Services may contain typographical errors, inaccuracies, or omissions relating to products, pricing, promotions, availability, shipping information, or other content.
We reserve the right to correct errors and update information when appropriate.
If an error affects an order, we may cancel or modify the affected order and issue a refund when applicable.
Section 15 — Termination
We may suspend or terminate your access to the Services if you materially violate these Terms, engage in fraudulent or unlawful activity, or otherwise misuse the Services.
Termination does not affect rights or obligations that, by their nature, should survive termination, including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, and dispute-related provisions.
Section 16 — Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis.
We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.
We make no warranties regarding the availability, accuracy, or completeness of information on the Services beyond what is required by applicable law.
Nothing in these Terms excludes or limits any warranty, guarantee, right, or remedy that cannot lawfully be excluded or limited.
Section 17 — Limitation of Liability
To the fullest extent permitted by applicable law, WinklSol and Periwinkle Sunshine LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Services or products purchased through the Services.
This limitation includes, where permitted by law, losses such as lost profits, lost revenue, lost data, or replacement costs.
However, nothing in these Terms limits liability that cannot legally be limited or excluded, including liability arising from rights or remedies that cannot be waived under applicable law.
Section 18 — Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless WinklSol, Periwinkle Sunshine LLC, and their officers, directors, employees, agents, contractors, and service providers from third-party claims, losses, liabilities, and reasonable expenses arising from:
Your material violation of these Terms
Your unlawful use of the Services
Your infringement of another person's rights
Your intentional misuse of the Services
This obligation does not apply to the extent a claim results from WinklSol's own unlawful conduct or negligence where such protection cannot legally be waived.
Section 19 — Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.
Section 20 — No Waiver; Entire Agreement
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Services and purchases made through the Services.
Section 21 — Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.
WinklSol may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, business restructuring, or similar transaction.
Section 22 — Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Subject to applicable law, any dispute arising from or relating to these Terms, the Services, or a purchase from WinklSol will be brought in a state or federal court located in Texas.
Nothing in this section prevents a consumer from exercising rights or pursuing claims in a forum where applicable law permits or requires the consumer to do so.
Section 23 — Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
When we make material changes, we may provide notice as required by applicable law.
The updated Terms will be posted on this page with a revised “Last updated” date.
Your continued use of the Services after the updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
Section 24 — Contact Information
Questions about these Terms may be sent to:
Periwinkle Sunshine LLC d/b/a WinklSol Email: support@winklsol.com Business Location: Dallas, Texas, USA
Fraud Prevention and Chargebacks
We may review orders for suspected fraud or unauthorized activity.
Orders identified as potentially fraudulent or unauthorized may be canceled and refunded before fulfillment.
If you believe there is an issue with your order, we encourage you to contact us at support@winklsol.com so that we can review the issue and work toward an appropriate resolution.
If a chargeback or payment dispute is filed, we may provide the payment processor with relevant documentation, including order information, shipping information, tracking information, delivery confirmation, customer communications, and applicable store policies, as permitted by law and the rules of the applicable payment provider.
Accessibility statement
Accessibility Statement
We are committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience for everyone and to apply relevant accessibility standards.
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, wherever reasonably possible. While we work to ensure accessibility across our website, some content or features may not yet fully meet all accessibility standards.
If you experience any difficulty accessing content on this website, or if you require assistance with any part of our site, please contact us and we will make reasonable efforts to provide the information or assistance you need in an accessible format.
Contact for Accessibility Assistance
Email: support@winklsol.com Phone: (972) 503-9851 Business Location: Dallas, Texas, United States We welcome your feedback and are committed to improving accessibility.