Policies
Review our policies and important ordering information.
At WinklSol, our products are made to order. Each item is produced specifically for your order, so we do not accept standard returns or exchanges for reasons such as buyer's remorse, incorrect size selection, color preference, product preference, or ordering the wrong item.
Please review product descriptions, sizing information, colors, and other product details carefully before placing your order.
Cancellations
Because our products are made to order, orders may enter production shortly after they are placed.
If you need to cancel or make a change to your order, please contact us as soon as possible at support@winklsol.com. We will do our best to accommodate cancellation requests made before production begins, but we cannot guarantee that a cancellation will be possible once production has started.
Once an order has entered production, it cannot be canceled due to a change of mind or other customer preference. Damaged, Defective, or Incorrect Items
We want you to receive your order as expected. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@winklsol.com.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
- Any additional information that may help us understand the issue
We will review the claim and, when the issue is verified, provide an appropriate resolution. Depending on the circumstances, this may include a replacement or refund.
Please do not return a damaged, defective, or incorrect item unless we specifically instruct you to do so.
Items Not Eligible for Return or Refund
Because our products are made to order, we generally do not accept returns, exchanges, or refunds for:
- Buyer’s remorse or a change of mind
- Incorrect size selected by the customer
- Incorrect color, style, or product selected by the customer
- Personal preference regarding the product
- Normal variations in print placement, alignment, or color that are inherent to the printing process
- Orders submitted with incorrect or incomplete shipping information
This policy does not limit any rights or remedies that may apply to you under applicable law.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order cannot be delivered because the customer provided an incorrect or incomplete address, or if a package is returned or abandoned for that reason, WinklSol is not responsible for the resulting delivery failure.
Because our products are made to order, we may not be able to replace or refund an order affected by an incorrect or incomplete address. If a new order is required, the customer may be responsible for the cost of the replacement order and shipping.
If you realize that you entered an incorrect shipping address, please contact us as soon as possible at support@winklsol.com. We will do our best to help before the order enters production or ships.
Returns
WinklSol does not accept standard returns or exchanges. Please do not send an item back unless we have specifically provided return instructions.
If a return is required for a particular order, we will provide the applicable return instructions and let you know whether WinklSol or the customer is responsible for the return shipping cost.
Refund Processing
If a refund is approved, it will be issued to the original payment method used for the purchase.
Once a refund has been issued, the time it takes for the funds to appear in your account may vary depending on your payment provider or financial institution.
If you believe you are entitled to a refund but do not see it after the applicable processing period, please contact us at support@winklsol.com.
Contact Us
If you have a problem with your order or believe you received a damaged, defective, or incorrect item, please contact:
Please include your order number and relevant details so we can review your request as quickly as possible.
Shipping Destinations
WinklSol currently ships only within the continental United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- U.S. territories
- APO/FPO addresses
- PO Boxes
Orders placed with shipping addresses outside our eligible shipping area may be canceled and refunded.
Shipping Rates
We currently offer free standard shipping on orders of $150 or more within the continental United States.
Orders under $150 are subject to the standard shipping rate displayed at checkout.
Any applicable sales tax will be calculated at checkout based on your shipping address and applicable tax requirements.
Free shipping promotions may be subject to additional terms or exclusions, which will be displayed with the applicable promotion.
Made-to-Order Products & Third-Party Fulfillment
All WinklSol products are made to order. After you place an order, your product is produced specifically for you by one of our third-party production and fulfillment partners.
Because different products may be fulfilled by different production partners, products in the same order may be shipped separately and may arrive at different times.
Your order may therefore arrive in multiple packages.
Order Processing & Production
Production typically begins shortly after an order is placed.
Production generally takes approximately 2–5 business days, although production times may vary depending on the product, production partner, order volume, or other circumstances.
Once an order enters production, changes or cancellations may no longer be possible. If you need to change or cancel an order, please contact us as soon as possible at:
We will do our best to accommodate requests made before production begins, but we cannot guarantee that changes or cancellations will be possible once an order has been submitted for production.
Please review your order details carefully before completing checkout.
Delivery Timeframes
After production is complete, most orders arrive within approximately 5–8 business days.
Because production and shipping times can vary, the total estimated time from placing an order to delivery is generally approximately 7–13 business days.
These timeframes are estimates, not guaranteed delivery dates.
Delivery times may be affected by circumstances including:
- Carrier delays
- Weather
- Holidays or high order volume
- Production delays
- Inventory or material availability
- Other circumstances outside of our control
If there is a significant delay affecting your order, we will provide available updates and assistance as appropriate.
Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Tracking information may take some time to become active after a shipping label is created.
Lost, Delayed, or Undelivered Packages
If your tracking information shows that your package is still in transit or experiencing a carrier delay, please allow additional time for delivery, as tracking updates may sometimes be delayed.
If your package appears to be lost, has not been delivered within a reasonable period after the estimated delivery timeframe, or is confirmed lost by the carrier, please contact us at support@winklsol.com with your order number.
We will review the shipment and work with our fulfillment and shipping partners to determine the appropriate resolution.
If tracking shows that a package was successfully delivered to the address provided at checkout, please contact us so we can review the circumstances and determine what assistance may be available.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you realize that you entered an incorrect address, please contact us as soon as possible. Address changes may not be possible once an order has entered production or shipped.
If an order cannot be delivered or is returned because the shipping address provided at checkout was incorrect or incomplete, WinklSol cannot guarantee a refund or replacement. Because our products are made to order, a new order may be required at the customer's expense.
For more information, please see our Refund & Return Policy.
Contact
If you have questions about your order or shipping, please contact:
Privacy Policy
Last updated: September 10, 2026
Periwinkle Sunshine LLC, doing business as WinklSol (“WinklSol,” “we,” “us,” or “our”), operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use our Services, make a purchase, or communicate with us.
By using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. The information we collect depends on how you interact with our Services.
Information You Provide Directly
When you place an order, create an account, contact us, or otherwise interact with our Services, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information, if applicable
- Information you provide when contacting customer support
- Other information you voluntarily provide to us
Order and Transaction Information
When you make a purchase, we may collect information such as:
- Products purchased
- Order history
- Transaction information
- Shipping and billing information
- Payment confirmation
- Payment method information
Payment card information is processed by Shopify and applicable payment processors. WinklSol does not store full payment card numbers.
Device, Usage, and Technical Information
When you visit or use our Services, we and our service providers may automatically collect certain information, including:
- IP address
- Browser type
- Device type and information
- Operating system
- Referring website or page
- Pages viewed
- Links or buttons clicked
- Website interactions and activity
- Approximate location information derived from technical data
- Cookies and similar technologies
Other information about how you interact with our Services
Information From Third Parties
We may receive information from third parties that help us operate our business, including ecommerce, payment, fulfillment, analytics, advertising, and other service providers.
How We Collect Personal Information
We may collect personal information:
- Directly from you when you provide it to us
- Automatically when you use our website through cookies and similar technologies
- Through Shopify and other service providers that help us operate our store
- Through fulfillment partners when necessary to fulfill your order
- Through analytics and advertising platforms, where applicable
How We Use Personal Information
We may use personal information for the following purposes:
Providing and Operating the Services
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Communicate with you about your orders
- Maintain and operate our website
- Respond to questions or requests
Business Operations and Improvements
We may use information to:
- Understand how customers use our website
- Analyze website traffic and performance
- Improve our products, Services, and customer experience
- Troubleshoot technical issues
- Maintain and improve website functionality
Advertising and Marketing
We may use personal information and information collected through cookies, pixels, and similar technologies to:
- Measure advertising performance
- Understand how visitors interact with our website
- Show advertisements that may be relevant to you
- Measure and improve advertising campaigns
- Support advertising and retargeting activities
We do not currently send marketing emails unless you have opted in to receive them. If we begin sending marketing communications in the future, you will have the ability to unsubscribe as required by applicable law.
Security and Fraud Prevention
We may use information to:
- Detect, prevent, and investigate fraud
- Protect the security of our website and Services
- Prevent misuse or unauthorized activity
- Protect our business, customers, and others
Legal and Compliance Purposes
We may use personal information when reasonably necessary to:
- Comply with applicable laws and regulations
- Respond to lawful requests or legal processes
- Enforce our policies and agreements
- Protect our rights, property, or safety
- Resolve disputes
How We Share Personal Information
We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business, provide the Services, fulfill orders, process payments, analyze website activity, provide advertising services, or comply with legal obligations.
These may include:
Shopify
Our online store is hosted on Shopify. Shopify provides the ecommerce platform, payment-related services, security, analytics, and other infrastructure used to operate our store.
For more information about how Shopify processes personal information, please review Shopify's Privacy Policy.
Payment Processors
Payments are processed through Shopify Payments and/or other payment processors made available through Shopify.
These providers process payment information as necessary to complete transactions and help prevent fraud.
Fulfillment Providers
We use Printify and its production/fulfillment partners to produce and ship certain made-to-order products.
To fulfill your order, information such as your name, shipping address, order details, and other information necessary for production and delivery may be shared with the applicable fulfillment provider.
Different products may be fulfilled by different production partners.
Analytics Providers
We may use analytics services, including:
- Shopify Analytics
- Google Analytics
- Other analytics services that may be added to our store
These services help us understand website traffic, customer interactions, and store performance.
Advertising and Marketing Platforms
We may use advertising and marketing services provided by companies such as:
- Meta (Facebook and Instagram)
- TikTok
These services may use cookies, pixels, APIs, and similar technologies to collect information about interactions with our website and to measure, personalize, or improve advertising.
The specific services and technologies we use may change over time as we update our marketing and advertising activities.
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website and to support functionality, analytics, personalization, and advertising.
These technologies may be used to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic and usage
- Measure advertising effectiveness
- Support advertising and retargeting
- Improve website performance and customer experience
You may be able to control certain cookies through your browser settings and, where available, through the cookie or privacy controls provided on our website.
Disabling certain cookies may affect the functionality of some parts of the Services.
Sale, Sharing, and Targeted Advertising
Depending on how these terms are defined under applicable privacy laws, certain disclosures of personal information to advertising, analytics, or other third-party services may be considered a “sale,” “sharing,” or “targeted advertising.”
WinklSol does not sell personal information in exchange for money in the traditional sense. However, our use of certain advertising and analytics technologies may involve disclosures that are considered “sharing” or “targeted advertising” under certain U.S. state privacy laws.
Where required by applicable law, you may have the right to opt out of the sale or sharing of your personal information or the use of your personal information for targeted advertising.
Where available, you may also use the Global Privacy Control (GPC) signal or other privacy controls provided through our website to communicate your privacy preferences.
Your Privacy Rights
Depending on where you live and subject to applicable legal exceptions, you may have certain rights regarding your personal information.
These rights may include:
- Right to know/access: Request information about the personal information we collect, use, or disclose and request access to certain personal information.
- Right to correction: Request correction of inaccurate personal information.
- Right to deletion: Request deletion of personal information, subject to applicable exceptions.
- Right to data portability: Request a copy of certain personal information in a portable format.
- Right to opt out: Where applicable, opt out of the sale or sharing of personal information or targeted advertising.
- Right to limit certain processing: Where applicable, request limitations on certain uses of sensitive personal information.
- Right to non-discrimination: Exercise applicable privacy rights without unlawful discrimination.
Additional rights may apply depending on your state or other jurisdiction.
To exercise a privacy right, contact us using the information provided below.
We may need to verify your identity before completing certain requests. We will process verified requests within the time required by applicable law.
Where applicable law provides a right to appeal our decision regarding a privacy request, you may contact us using the information below to request an appeal.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide and fulfill orders
- Provide customer support
- Maintain business and transaction records
- Comply with legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Prevent fraud and protect our Services
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.
Children's Privacy
Our Services are not directed to children, and we do not knowingly collect personal information directly from children in violation of applicable law.
If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us using the information below.
International Data Transfers
Some of the companies and service providers we use, including Shopify and other third-party providers, may process personal information in countries outside the country where you live.
As a result, your personal information may be transferred to, stored in, or processed in jurisdictions that may have different data protection laws than your own.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact:
Periwinkle Sunshine LLC d/b/a WinklSol
Email: support@winklsol.com
Terms of Service
Last updated: September 10, 2026
Overview
Welcome to WinklSol. WinklSol is a brand and trade name of Periwinkle Sunshine LLC (“WinklSol,” “we,” “us,” or “our”).
We operate this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services. By accessing, browsing, or using the Services, or by placing an order, you agree to these Terms and the policies incorporated into them, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.
If you do not agree to these Terms or the applicable policies, please do not use the Services.
Section 1 — Eligibility and Use of the Services
You must be at least the age of majority in your state or province of residence to make purchases through the Services.
If you are under the age of majority, you may use the Services only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.
You agree to provide accurate, current, and complete information when placing an order or otherwise providing information through the Services.
You are responsible for maintaining the accuracy of the information you provide, including your billing and shipping information.
Section 2 — Our Products
We make reasonable efforts to display and describe our products accurately. However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors.
Because our products are made to order and may be produced by third-party production partners, there may be minor variations in print placement, alignment, color, or appearance between product images and the finished product.
Product descriptions, pricing, availability, and other information may change from time to time.
We reserve the right to discontinue products or limit quantities or availability when reasonably necessary.
Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded under applicable law.
Section 3 — Orders and Order Acceptance
When you place an order through the Services, you are submitting a request to purchase the products in your order.
Your order is subject to acceptance by WinklSol. We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:
Pricing or typographical errors
Product listing inaccuracies
Product availability or fulfillment issues
Shipping restrictions
Suspected fraud or unauthorized transactions
Orders identified as unusually high risk
Compliance or legal concerns
If we cancel an order after payment has been processed, we will issue a refund to the original payment method.
If a product is mistakenly listed at an incorrect price, we may cancel the affected order and refund any payment made for that order.
We will make reasonable efforts to notify you if we cancel or materially modify an order.
Because our products are made to order, cancellation or modification requests may not be possible once production has begun. Please contact us as soon as possible if you need to make a change.
Your purchases are subject to our Refund & Return Policy.
Unless otherwise agreed by WinklSol, products are intended for personal or household use and not for unauthorized commercial resale.
Section 4 — Prices, Taxes, and Promotions
Product prices, discounts, and promotions may change from time to time.
The price charged for an order will generally be the price displayed at the time the order is placed and confirmed.
Applicable taxes will be calculated at checkout based on the information available and applicable tax requirements.
Shipping charges, if applicable, will be displayed at checkout.
Promotions may have additional terms or eligibility requirements. If a specific promotional offer contains terms that conflict with these Terms, the promotional terms will apply to that offer.
We reserve the right to correct pricing, promotional, or other errors and to cancel affected orders when appropriate.
Section 5 — Shipping and Delivery
Our current shipping destinations, rates, estimated production and delivery timelines, and other shipping information are described in our Shipping Policy.
All products are made to order and may be fulfilled by third-party production and fulfillment partners.
Because different products may be produced and shipped by different partners, items from the same order may arrive separately.
Delivery dates are estimates and are not guaranteed.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, holidays, production delays, or other unforeseen circumstances.
If an order is delayed, lost, or otherwise affected during delivery, please contact us so we can review the situation and determine what assistance may be available under our Shipping Policy.
Section 6 — Returns and Refunds
Our Refund & Return Policy explains when returns, exchanges, refunds, replacements, and cancellations may be available.
By placing an order, you agree to the Refund & Return Policy as applicable to that order.
Nothing in these Terms limits any consumer rights or remedies that cannot lawfully be excluded under applicable law.
Section 7 — Intellectual Property
The Services and their content, including text, graphics, logos, designs, photographs, illustrations, product images, videos, audio, trademarks, and the selection and arrangement of these materials, are owned by WinklSol, Periwinkle Sunshine LLC, or their respective licensors and are protected by applicable intellectual property laws.
You may access and use the Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, sell, or otherwise exploit our content or intellectual property without our prior written permission, except where permitted by law.
WinklSol names, logos, designs, product names, slogans, and other brand elements are the property of WinklSol or their respective owners.
Shopify's name, trademarks, and other intellectual property belong to Shopify.
All other trademarks and intellectual property appearing on the Services belong to their respective owners.
Section 8 — Third-Party Services and Tools
The Services may use or provide access to third-party services, applications, tools, payment providers, analytics services, advertising platforms, fulfillment providers, or other third-party functionality.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for the independent acts, policies, availability, or performance of third-party services, except to the extent required by applicable law.
Your use of third-party services may be subject to additional terms imposed by those providers.
Section 9 — Third-Party Links
The Services may contain links to websites or services operated by third parties.
These links are provided for convenience and do not necessarily imply endorsement by WinklSol.
We are not responsible for the content, privacy practices, availability, or policies of third-party websites or services.
If you choose to access a third-party website, you do so at your own discretion and should review that website's applicable terms and privacy policy.
Section 10 — Relationship With Shopify
WinklSol uses Shopify to operate and provide the ecommerce platform for our store.
Shopify provides the technology that supports our online store, but Shopify is not the seller or merchant of record for purchases made through WinklSol.
Your purchase is a transaction between you and Periwinkle Sunshine LLC, doing business as WinklSol.
Shopify is not responsible for the products we sell, our fulfillment practices, our customer service, our refunds or returns, or other aspects of transactions between WinklSol and its customers.
Section 11 — Privacy
Our collection and use of personal information is described in our Privacy Policy.
By using the Services, you acknowledge that your personal information may be collected, used, and disclosed as described in our Privacy Policy.
Our Privacy Policy is incorporated into these Terms by reference.
Section 12 — Reviews and Feedback
If you submit a review, comment, suggestion, idea, photograph, or other content to WinklSol (“Feedback”), you grant WinklSol a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute that Feedback in connection with our business and Services.
You represent that you have the rights necessary to submit the Feedback and that your submission does not violate the rights of another person or entity.
You should not submit confidential or proprietary information through reviews, comments, or other public areas of the Services.
We may remove or decline to publish Feedback that we reasonably believe is unlawful, misleading, abusive, defamatory, infringing, obscene, fraudulent, or otherwise inappropriate.
We do not guarantee that Feedback will be published or retained.
Section 13 — Prohibited Uses
You may use the Services only for lawful purposes.
You agree not to use the Services to:
Violate applicable laws or regulations
Infringe intellectual property or other rights
Harass, abuse, threaten, or harm another person
Submit false, fraudulent, or misleading information
Impersonate another person or entity
Introduce viruses, malware, or other harmful code
Interfere with or disrupt the Services
Attempt to gain unauthorized access to the Services or related systems
Collect or misuse another person's personal information
Spam, phish, or engage in other fraudulent activity
Scrape, crawl, or otherwise access the Services through unauthorized automated means
Circumvent security features
Reproduce, copy, resell, or commercially exploit the Services or their content without permission
We reserve the right to suspend or terminate access to the Services when reasonably necessary to protect our business, customers, Services, or legal rights.
Section 14 — Errors and Inaccuracies
From time to time, information on the Services may contain typographical errors, inaccuracies, or omissions relating to products, pricing, promotions, availability, shipping information, or other content.
We reserve the right to correct errors and update information when appropriate.
If an error affects an order, we may cancel or modify the affected order and issue a refund when applicable.
Section 15 — Termination
We may suspend or terminate your access to the Services if you materially violate these Terms, engage in fraudulent or unlawful activity, or otherwise misuse the Services.
Termination does not affect rights or obligations that, by their nature, should survive termination, including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, and dispute-related provisions.
Section 16 — Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis.
We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.
We make no warranties regarding the availability, accuracy, or completeness of information on the Services beyond what is required by applicable law.
Nothing in these Terms excludes or limits any warranty, guarantee, right, or remedy that cannot lawfully be excluded or limited.
Section 17 — Limitation of Liability
To the fullest extent permitted by applicable law, WinklSol and Periwinkle Sunshine LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Services or products purchased through the Services.
This limitation includes, where permitted by law, losses such as lost profits, lost revenue, lost data, or replacement costs.
However, nothing in these Terms limits liability that cannot legally be limited or excluded, including liability arising from rights or remedies that cannot be waived under applicable law.
Section 18 — Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless WinklSol, Periwinkle Sunshine LLC, and their officers, directors, employees, agents, contractors, and service providers from third-party claims, losses, liabilities, and reasonable expenses arising from:
Your material violation of these Terms
Your unlawful use of the Services
Your infringement of another person's rights
Your intentional misuse of the Services
This obligation does not apply to the extent a claim results from WinklSol's own unlawful conduct or negligence where such protection cannot legally be waived.
Section 19 — Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.
Section 20 — No Waiver; Entire Agreement
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Services and purchases made through the Services.
Section 21 — Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.
WinklSol may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, business restructuring, or similar transaction.
Section 22 — Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Subject to applicable law, any dispute arising from or relating to these Terms, the Services, or a purchase from WinklSol will be brought in a state or federal court located in Texas.
Nothing in this section prevents a consumer from exercising rights or pursuing claims in a forum where applicable law permits or requires the consumer to do so.
Section 23 — Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
When we make material changes, we may provide notice as required by applicable law.
The updated Terms will be posted on this page with a revised “Last updated” date.
Your continued use of the Services after the updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
Section 24 — Contact Information
Questions about these Terms may be sent to:
Periwinkle Sunshine LLC d/b/a WinklSol
Email: support@winklsol.com
Business Location: Dallas, Texas, USA
Fraud Prevention and Chargebacks
We may review orders for suspected fraud or unauthorized activity.
Orders identified as potentially fraudulent or unauthorized may be canceled and refunded before fulfillment.
If you believe there is an issue with your order, we encourage you to contact us at support@winklsol.com so that we can review the issue and work toward an appropriate resolution.
If a chargeback or payment dispute is filed, we may provide the payment processor with relevant documentation, including order information, shipping information, tracking information, delivery confirmation, customer communications, and applicable store policies, as permitted by law and the rules of the applicable payment provider.
WinklSol was inspired by our connection to Mexican culture—its color, craftsmanship, and bold design. As a Mexican-American family, we’ve always been drawn to the beauty of traditional tile and wanted to bring that same energy into something fun and everyday.
We design pickleball paddle sets and apparel that combine playful color with everyday functionality. Each piece is created with vibrant patterns meant to stand out on the court.
Our products are made to be played, not just admired. They’re designed to get you outside, moving, and spending time with the people around you.
Based in Texas, we’re a small family-run brand focused on creating products that bring a little more color and connection into your day.
If it gets you outside, laughing, and playing together, we’re all in. That’s the idea behind everything we create.